Frequently asked questions

No. The 3D scenes are simplified educational visualizations that show where materials are typically used. They are not engineering drawings or installation instructions. Always follow the advice of a qualified engineer, architect or plumber for your project.

Delivery or pickup arrangements depend on the location, quantity and materials, and are confirmed with your quotation.

We use your details only to respond to your enquiry and related follow-up, as described in our Privacy Policy. You can ask us to correct or delete your information through the Data requests page.

Prices for building and plumbing materials change with brand, size, quantity and current market rates. To avoid showing outdated figures, we confirm prices in your quotation.

Yes. Tell us where the material will be used — for example a bathroom, a roof or a water supply line — and any requirements from your engineer or plumber, and we will suggest suitable options.

Availability is shown on each product page as a guide and is confirmed when we respond to your enquiry.

Use the Request a Quotation page, the button on any product page, or contact us by phone or WhatsApp. Tell us the products, sizes and quantities you need and the delivery location, and we will respond with options and rates.

The more specific you can be, the faster we can quote: product names or descriptions, sizes or grades, brand preferences, quantities and units, the site location and when you need the material. If you have a drawing, BOQ or a photo of an existing fitting, attach it to the form.

Yes. The quotation form accepts PDF, image, Excel, Word and CSV files. You can also send a list on WhatsApp once our number is published on the Contact page.

Yes — choose “Bulk / contractor order” or “Project requirement” on the form so the request reaches the right person, and include the full list of items and the expected schedule.